Privacy

New Starry Privacy Policy
Last updated: 1/10/2024

New Starry ("Company," "we," "our," or "us") values the privacy of individuals who use our Android mobile application (the "App") and related services (collectively, the "Service"). This Privacy Policy ("Policy") outlines the information we gather from users who access or use the Service ("Users," "you," or "your"), how we use and disclose such information, and the steps we take to protect it. By using the Service, you agree to the privacy practices described in this Policy.

This Policy is incorporated into and subject to the New Starry Terms of Use. Capitalized terms not defined here have the meanings set forth in the Terms of Use.

1. Information We Collect

Personal Information You Provide
While using the Service, we may ask you to provide personally identifiable information ("Personal Information"). This may include, but is not limited to, your name, email address, mailing address, telephone number, payment information, and other contact details. You may provide this information when registering for an account, making purchases, scheduling appointments, or contacting customer support. All payment information is stored by our payment processor; please review their privacy policies for more details.

Automatically Collected Information
We collect information regarding how you access and interact with the Service, such as device type, IP address, browser type, operating system, location data, and other system activity. We use tools such as cookies and server logs to collect this data, which helps maintain the security and functionality of our Service and improve user experience.

Information Collected from the App
The App may request access to your mobile device's location, camera, storage, and other features to provide specific services. If you wish to disable these permissions, you can adjust the settings on your device. We may also send push notifications to inform you of updates or important information about your account or the App.

2. How We Use Your Information

We use your information to:

Create and maintain your account
Provide customer support and respond to inquiries
Process transactions and appointment bookings
Send you updates, confirmations, security alerts, and other notifications
Prevent fraudulent activity
Analyze and improve the Service, including adding new features
Monitor usage trends and assess the effectiveness of the Service
3. Sharing Your Information

We may share your information under the following circumstances:

With third-party vendors, partners, or consultants who help us provide the Service (e.g., payment processors, technical support)
If required by law, such as in response to a court order or government request
To protect the safety, rights, or property of New Starry, its users, or the public
During business transactions such as mergers, acquisitions, or bankruptcy
We may share anonymized or aggregated data with third parties without your consent.

4. Data Security

We implement measures to protect your information against unauthorized access, misuse, or disclosure. However, no method of transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and should notify us immediately if you suspect unauthorized use.

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. If you choose to delete your account, we may retain some data for legal or regulatory reasons.

6. International Data Transfers

If you use our Service from outside Australia, be aware that your information may be transferred to, stored, or processed in countries where data protection laws may differ from those in your location. By using the Service, you consent to such transfers.

7. Children’s Privacy

Our Service is not intended for children under the age of 13. If we learn that we have collected personal information from a child without parental consent, we will delete it promptly. If you believe we have received information from a child, please contact us at newstarry12@gmail.com.

8. Opting Out

You may opt-out of marketing emails by following the unsubscribe instructions in those emails. Even if you opt-out of marketing communications, we may still send you non-promotional messages related to your account or the Service.

9. Updates to the Policy

We may update this Policy periodically. Any changes will be posted on the App with an updated revision date. Continued use of the Service indicates acceptance of the current Policy.

Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: newstarry12@gmail.com